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DOCUMENTATION

Errors & limits

Common HTTP statuses and how to handle them.

StatusErrorWhat to do
401 Unauthorized The API key is invalid or revoked. Create a new key in the console.
403 Forbidden No access to the model or group. Check your contract.
429 Too Many Requests RPM / TPM limit reached. Retry with exponential backoff.
500 Internal Server Error Temporary failure. Check the status page and contact us if it persists.

Retry policy

Retry on 429 and 5xx with exponential backoff and jitter. Do not retry 401 or 403 without changing the key or contract.

delay = min(30, 2 ** attempt) + random.uniform(0, 1)

Request IDs

Every response includes a request ID. Include it when contacting support so we can trace the request.