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TRUST

Trust & Security

The documents your organization needs, before you sign.

Data location

Choose regional deployment in Japan East. Data stays in a Japanese region.

No training use

Azure OpenAI prompts and responses are not used for model training.

Audit & control

API keys, IP allowlists, usage logs, audit logs, 2FA / passkeys.

Contracts & invoices

Qualified invoices, JPY billing, invoice payment, DPA, SLA, security questionnaires.

COMPLIANCE

Compliance

  • Qualified invoice issuer (T9010501041228)
  • Japan Act on the Protection of Personal Information
  • Provision under the Microsoft CSP program (in preparation)
  • Telecommunications Business Act notification status confirmed individually
  • Supports internal generative AI guidelines
SLA

SLA

We target 99.9% monthly availability and issue service credits when we miss it. See the SLA for details.

SUBPROCESSORS

Subprocessors

NamePurposeRegion
Microsoft AzureModel inference and data processingJapan East / Global
CloudflareCDN, DNS, WAFGlobal
Uptime KumaMonitoringJapan
Security contact

For security questionnaires, DPAs, and vulnerability reports: [email protected].